Support

Submit a Complaint

Share service issues or feedback directly with Hisense Iran to trigger rapid case handling and follow-up.

Official complaint form

Customer complaint registration

Use this form to report issues related to service quality, warranty, product quality, or the purchase experience. A tracking code will be generated after submission.

Provide full contact details and a clear description so the support team can review and follow up faster.

Fields marked with * are required.

For faster handling

Accurate product and contact details help the support team route the complaint to the correct unit and follow up with less back-and-forth.

Include an active phone number, the product model, and a clear summary of the issue.
If you already have an invoice or past service reference, add it so the team can trace your case faster.
For urgent cases, use the official phone line or service WhatsApp in parallel with this form.

How complaints are handled

Initial registration and automatic case reference generation
Review by the support team and a follow-up call if more details are needed
Escalation to sales, service, warranty, or quality teams until the case is resolved

Urgent follow-up or direct support

If the issue is time-sensitive or linked to an existing service request, use the direct support channels below as well.

Call service center Service WhatsApp Repair & support page

Support phone

021 72133

Service WhatsApp

+98 921 738 1016

Working hours

Sat - Wed 8:30 - 16:00 | Thu 8:30 - 13:00

Official paths

Verified Hisense Iran support links

Contact Hisense Iran

Verified phone numbers, HQ address, and official customer support channels.

Repair & support

Book official repair, maintenance, and support for Hisense products.

Warranty terms

Review warranty coverage, claim conditions, and support process details.